Retailing is a major sector of the Indian and Global economy. Retailers have had to deal with increased levels of competition, the growth of the internet, new forms of technology and consumers. As a result, retail organisations require leaders with the necessary skills to manage these challenges.
The program curriculum covers a range of issues related to service operations, consumer behaviour, sales management, marketing management and supply chain issues related to business. With an emphasis on retail management and marketing topics, exploring key developments and trends in this area through a range of workshops and consultancy projects.